LocalLoyal

Rewards & Marketing Solutions for Local Businesses

LocalLoyal is a service-based startup focused on helping small, local businesses implement powerful, easy-to-use rewards and SMS marketing systems. By offering a streamlined setup that uses customers' phone numbers as identifiers, LocalLoyal allows businesses to build loyal customer bases and send personalized marketing content, all without needing complicated software or expensive infrastructure.

How It Works

Outreach and Onboarding

LocalLoyal contacts small businesses via text
A simple demo shows how the system boosts customer retention and revenue
Businesses sign up for a low monthly fee, with scalable tiers based on features and customer base

System Setup

LocalLoyal sets up a branded, SMS-based rewards program
Customers opt-in by texting a keyword or scanning a QR code displayed at the business
The business receives a digital dashboard (web and mobile compatible) to manage the program

Customer Experience

Customers provide just their phone numbers to opt in-no app download or complex signup
Every purchase earns points or stamps toward rewards (e.g. a free coffee after 10 visits)
Businesses can send promotional messages like flash sales, new items or event invites

Key Features

Cloud Analytics Modernization

Simple SMS-Based Rewards System

No app required
Easy opt-in via QR code or short code SMS
Phone number is the unique customer identifier

Data Science Acceleration

Automated Messaging Options

Birthday rewards, loyalty milestones, reminders
Re-engagement campaigns for inactive customers

Marketing Dashboard for Businesses

Drag-and-drop interface for sending SMS campaigns
Schedule messages in advance
Segment customer lists based on activity (e.g. frequent buyers, dormant users)

Full Customer Experience Service

Analytics & Insights

Track reward redemptions, open rates, click-throughs
Get reports on best-performing messages and customer behavior trends

Differentiation from Larger Competitors
vs. Big Loyalty Platforms (e.g. Square, Toast, FiveStars)

Simplicity & Affordability

LocalLoyal does not require businesses to switch POS systems or learn new tech

Flat pricing that scales with usage, no hidden transaction fees

Hyperlocal Focus

Personalized support for local businesses, including in-person setup and community promotions

SMS-First

Many larger services rely on apps or email, while LocalLoyal focuses on high-conversion SMS messaging

Competitive Advantages

Minimal Barrier to Entry

Works with any phone-no smartphone needed
No tech expertise required from business owners

High Engagement

SMS open rates (98%) are far higher than email or app notifications
Targeted, timely messages lead to more frequent customer visits

Customization & Branding

Every business gets a branded rewards program (e.g. "Joe's Java Points)
Ability to tailor rewards to customer preferences

Community Network Potential

Businesses in the same geographical location can opt into co-promotions (e.g. punch at coffee shop + bakery=shared reward)
LocalLoyal can grow into a hyperlocal customer engagement network

Monetization:

Subscription Tiers (Basic, Growth, Pro)
Add-on Services-advanced analytics, campaign consulting, seasonal design templates
Affiliate Partnerships-local media, payment processors or business development organizations

Scalability & Vision:

Start city-by-city, working with chambers of commerce and small business networks
Expand to regional hubs while maintaining the "local-first" ethos
Long-term-build a plug-in API for POS systems and offer a unified rewards wallet for customers across locations